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LotWalk Feature

Which cars to work. Which leads to call. Which reps to push.

A daily Action Plan is the short, ranked list a dealership runs every morning. LotWalk builds it overnight from your inventory and CRM data, puts it on your manager's desktop before the store opens, and your Performance Engineer reviews it with them so the list turns into commitments.

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The short answer

What is a daily Action Plan for a car dealership? It is a ranked list, rebuilt every morning, of the specific units, leads, and salespeople that need attention today. Not a report. A to-do list with names on it. LotWalk builds it from the data you already have (inventory feed, CRM activity, DMS, pricing, and listings), ranks it by LotWalk Score, age bucket, and issue, and hands it to your manager on the desktop before opening. Then a Performance Engineer reviews it with the manager and puts the commitments in writing.

What's on the plan

Three lists. Every one of them has a name on it.

The Action Plan is built from the same issue flags that drive the At Risk view. Here is what a typical morning looks like.

01

Which cars to work

Units with no leads in 7 days. Units with fewer than 15 photos, which is usually why they have no leads. Units priced above what the Predictor says will sell in the next two weeks. Units that just crossed from the 16-30 bucket into 31-45 with nothing done to them. Each one is a card with a Score, and each one gets a checkbox when it is worked.

02

Which leads to call

Open leads flagged Contact > 2, meaning the BDC has reached out more than twice and still has no appointment. Switch Leads: the shopper who inquired on the SUV you sold Saturday, matched to the comparable SUVs still in stock this morning. Leads on cars with zero activity in the CRM this week. The plan sends the BDC after live units, not dead files. How Switch Leads work →

03

Which reps to push

The salesperson carrying the most units flagged No Leads No Switches. The BDC agent whose Leads Worked Last 7 dropped off. Anyone with zero logins this week. The Scoreboard user table shows it in a row, so the conversation is about the number, not about who said what.

How the plan gets built

Overnight data, a ranked list, and a coach who writes it down.

1

The data comes in overnight

LotWalk pulls the inventory feed, CRM lead and activity data, DMS data, and listing data from the tools you already pay for: vAuto, VinSolutions, eLeads, DriveCentric, DealerSocket, and 50+ others. Nothing to install, nothing to key in, no rip and replace.

2

Every unit and lead gets ranked

The system gives each unit a 0-100 LotWalk Score, drops it into its age bucket (0-15, 16-30, 31-45, 46-60, 61+), and tags the issue: No Leads in 7 Days, Less than 15 Photos, > Predictor, Contact > 2, Switch Leads matched. Score, bucket, and issue decide the order.

3

The list lands on the desktop before opening

The manager opens LotWalk, clicks a filter chip (Top 5, < 15 Photos, No Leads in 7 Days), and works down the cards. Each one gets checked as worked. By the end of the day the screen shows Worked and Ignored totals, so nothing hides.

4

The coach reviews it and puts it in writing

Weekly on Pro, monthly on Plus, the Performance Engineer opens the plan with the manager, agrees on the moves, and sends a written game plan after the call. The next call opens by checking every commitment on that list.

The Accountability Loop

The plan is the easy part. Checking it is the product.

Most stores have tried a morning list before. A manager prints the aging report, circles a few units, and hands out assignments. It works for about two weeks, then a busy Saturday happens and the habit dies. The list was never the problem. Nobody was checking whether it got done.

LotWalk closes that loop two ways. First, every coaching call ends with a written game plan: the specific units, leads, and reps you agreed to work, written down where the manager and the coach can both see it. The next call opens by going back through that list item by item. Repriced the nine units above Predictor in the 46-60 bucket? Called the Switch Leads on the two Tahoes? Had the conversation with the rep who logged in once last week? Yes or no, on the record.

Second, the Scoreboard user table shows who logged in and what they worked. Logins Last 7, Leads Worked Last 7, Vehicles Worked Last 7, Total Walks. When your coach and your manager look at the same row, the conversation is short. This is what Lotpop means by accountability: your managers get held to it so you do not have to stand over it.

Coaches are former dealers, GMs, and used car managers. They install the habits of the top 10% of stores over about 90 days, and most stores see measurable change inside 30. Read more about the coaching side.

Run it without the software

You can start this habit tomorrow morning, for free.

The Action Plan is a habit before it is a feature. A used car manager with a printed template, an aging report, and 20 minutes can build a version of it by hand: pick the aged units with no leads, pick the leads that have gone cold, name the rep who owns each one, and check the list at 5 PM. Lotpop publishes a free printable Action Plan template for exactly that. Download the Action Plan template.

Here is the honest version of the pitch. The template is the habit. LotWalk automates and enforces it. Automates, because the ranking, the flags, and the Switch Lead matching happen overnight instead of in a spreadsheet. Enforces, because the worked checkbox, the Scoreboard user table, and the Performance Engineer's written game plan make it very hard for the list to quietly stop happening after a busy Saturday. If you run the paper version for a month and it sticks, you already know what LotWalk will do for you. If it does not stick, that is the reason LotWalk exists.

Monday morning, two ways

Same store. Same data. Different 8 AM.

Without LotWalk

The data: the manager bounces between the DMS, the CRM, and the pricing tool and has a picture of the lot by about 10.

The leads: the BDC works the queue in the order it came in. 60-70% of those leads are on cars that already sold.

The pricing: the pricing tool says a unit is off market. Nobody moves it until the month-end purge.

The follow-through: the manager says the team is on it. There is no way to check.

With LotWalk

The data: one ranked list on the desktop before opening. The CRM tracks what happened; the Action Plan says what to do next.

The leads: Switch Leads match the shoppers on sold units to comparable cars in stock right now. The BDC calls about a live car, with no new ad spend.

The pricing: the unit shows up under > Predictor on the plan. The reprice happens this week, not this month.

The follow-through: the Scoreboard shows logins, leads worked, and vehicles worked by user. The coach checks every commitment on the next call.

FAQ

Questions dealers ask about the Action Plan.

What is a daily Action Plan for a car dealership?
A ranked list, rebuilt every morning, of the specific cars to work, leads to call, and reps to push that day. It is different from a report because every line has an action and an owner. In LotWalk the plan is built overnight from inventory, CRM, DMS, and listing data, and it is reviewed with a Performance Engineer so the items become written commitments.
How does LotWalk build the daily Action Plan?
LotWalk connects to the dealer's existing systems and pulls the data overnight. Each unit gets a 0-100 LotWalk Score, an age bucket, and issue flags such as No Leads in 7 Days, Less than 15 Photos, > Predictor, and Contact > 2. Sold units with open leads generate Switch Leads matched to comparable cars in stock. The list is ranked by Score, bucket, and issue and shown on the desktop as vehicle cards with filter chips and a worked checkbox.
What is on a LotWalk Action Plan?
Three things. Which cars to work: units with no leads in 7 days, fewer than 15 photos, priced above the Predictor, or aging into the next bucket. Which leads to call: open leads with more than two contact attempts and no appointment, and Switch Leads on sold vehicles. Which reps to push: the users whose logins, leads worked, or vehicles worked have dropped off in the Scoreboard user table.
Who reviews the Action Plan?
The used car manager runs it every morning. A dedicated Lotpop Performance Engineer reviews it with the manager on the coaching call, weekly on LotWalk Pro ($1995/mo per department) or monthly on LotWalk Plus ($995/mo per department). After every call the coach sends a written game plan, and the next call opens by checking each commitment.
Can I run a daily Action Plan without LotWalk?
Yes. Lotpop publishes a free printable Action Plan template at lotpop.com/action-plan-template. Pull your aging report and CRM lead list, pick the units and leads that need work, write a name next to each, and check the list at the end of the day. LotWalk automates the ranking and Switch Lead matching and adds the Scoreboard and coach so the habit does not fade after a busy week.
Does the Action Plan cover the new car department too?
Yes. LotWalk has a Used/New toggle in the top bar and is priced per department, so a store can run the plan on used, new, or both. The new car department is a $600/mo add-on to either plan.

The takeaway

Every dealership already has the data for a daily Action Plan. It is sitting in the DMS, the CRM, and the pricing tool right now. What most stores are missing is the ranked list at 8 AM and somebody checking it at 5 PM. LotWalk builds the list overnight, puts it on the desktop, and pairs it with a Performance Engineer who writes the commitments down and checks them on the next call. Start with the free template if you want to prove the habit first. Either way: stop looking at your numbers. Start working them.

See tomorrow's Action Plan for your lot.

On a free Lot Audit, a Lotpop coach pulls your live inventory and lead data and walks through which cars, which leads, and which reps would be on the list tomorrow morning. No agreement, no install.

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